Pinnacle Investment Management (UK) Limited (“PIMLUK” or the “Firm”)  complaints handling procedure is in line with the Financial Conduct Authority’s rules regarding complaints handling. A copy of the  Complaints Policy is available upon request, please contact: PinnacleRandCUK@pinnacleinvestment.com

Complaints may be made to PIMLUK by emailing:

To: Compliance Officer

Email: PinnacleRandCUK@pinnacleinvestment.com

A complainant may also take their complaint to the Financial Ombudsman Service if you feel you have not received a satisfactory answer from us.

The Financial Ombudsman Service can be contacted at:

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk